top of page

Privacy Policy

Effective Date: 06 August 2026

​

ZeroDark (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services. By accessing www.zerodark.com.au or using our services, you consent to the practices outlined below.

​

1. Information We Collect

We may collect and hold personal information that is reasonably necessary for, or directly related to, our business functions and activities. This includes:

  • Contact details: Name, email address, phone number, company name, and job title

  • Transactional data: Payment details (via secure third-party processors) and billing information

  • User activity: Information about your engagement with our services, including browser type, IP address, time zone, and usage patterns

  • Marketing data: Preferences and feedback provided through forms, emails, or event participation

 

2. How We Collect Personal Information

We collect information in the following ways:

  • When you fill out forms or contact us via the website

  • When you register for programs, such as APEX or The Briefing Room

  • Through cookies and analytics tools when you browse our website

  • During direct communication with our team

 

3. Why We Collect Your Personal Information

We collect and use personal information to:

  • Deliver leadership training, workshops, and events

  • Provide customer support and respond to enquiries

  • Improve our content, services, and website functionality

  • Market relevant offers, events, and updates (with your consent)

  • Meet our legal and compliance obligations

 

4. Disclosure of Personal Information

We may disclose your personal information:

  • To service providers who assist us in operations (e.g., email platforms, event systems, payment processors)

  • When required by Australian law, regulation, or legal process

  • With your consent, or as otherwise authorised by you

All third-party providers are required to comply with strict privacy and data protection standards.

 

5. International Disclosure

While our operations are based in Australia, some service providers may store data on servers located overseas (e.g., cloud storage or email services). In such cases, we take reasonable steps to ensure these providers are compliant with the APPs or are subject to similar regulations.

 

6. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes encryption, secure passwords, firewalls, and staff training.

However, no data transmission over the internet can be guaranteed as fully secure. You acknowledge this risk when submitting information online.

 

7. Access and Correction

You may request access to your personal information held by us, and request corrections if it is inaccurate, outdated, or incomplete.

To make a request, please contact us at:
📧 info@zerodark.com.au

We aim to respond within 30 days and may require identity verification.

 

8. Cookies & Analytics

We use cookies to analyse user behaviour, personalise content, and improve site functionality. Cookies may collect anonymised data such as your browser type, time on site, and referral source.

You may disable cookies in your browser settings, though this may affect functionality.

 

9. Marketing and Communications

With your consent, we may send you newsletters, event updates, or promotional material. You can opt out at any time by clicking the unsubscribe link in our emails or contacting us at info@zerodark.com.au.

 

10. Complaints

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint by contacting us at info@zerodark.com.au. We will investigate and respond within a reasonable timeframe.

If you are unsatisfied with our response, you may also contact the Office of the Australian Information Commissioner (OAIC):
📞 1300 363 992
🌐 www.oaic.gov.au

 

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. The updated version will be posted on this page with a revised effective date.

 

Contact Us

If you have questions or concerns about this policy, contact us at:
📧 info@zerodark.com.au
🌐 www.zerodark.com.au

​

bottom of page